Netflix Error NW-2-5 : How to Fix Tutorial
Netflix Error NW-2-5 is one of the most common error you will face if you’re trying to stream Netflix service. This error may come in any device you are using to stream Netflix; be it Blu-ray Player, Nintendo Wii U, PS3, PS4, Roku, Set-top box, Smart TV, Xbox 360 or Xbox One. Indeed, this error can be really frustrating if you’re missing out on your favorite show. In this error, whenever a user tries to stream something on Netflix, it shows an error message stating, “Netflix has encountered an error: Retrying in 7 seconds. Code: NW-2-5“. No matter, how many times you click on the Try Again option, it will show the same error message. But, don’t worry! I will be sharing few Solutions to Fix Netflix Error NW-2-5.
Before going through the Solutions to Fix Netflix Error NW-2-5, let’s first see the main causes of this error.
Causes of Error Netflix Error NW-2-5:
You may see this error due to one of the following reasons.
- This error is mainly due to an internet connectivity issue.
- Your device is not able to connect to Netflix service due to some problem in your router.
- You may also see this error is your service is blocked by Netflix.
- It has been seen that British Communications (BT) users are most likely to receive this Netflix NW-2-5 error due to their Parental Controls.
- This error may also arise if you are using a public WiFi which has blocked Netflix.
These were some of the root causes of this error. Now, let’ see some of the troubleshooting solutions you can try to Fix Netflix Error NW-2-5.
Solutions to Fix Netflix Error NW-2-5:
There are 5 Solutions to Fix Netflix Error NW-2-5. They are as mentioned below.
Solution 1 – Check your internet connection:
The first thing which you should try is to check if you have a stable internet connection. Slow internet connectivity can cause a lot of problem in streaming Netflix. Do a speed test of your internet connection. Make sure you are having at least 3G connection speed.
If everything seems fine but you’re still getting the error, then follow the below solutions.
Solution 2 – Make sure Netflix services are not blocked:
Now, you need to make sure two things – 1. Netflix has not blocked your account, and 2. Your WiFi connection has not blacklisted Netflix.
All seems good but you are still facing the issue? Follow the below Solutions to Fix Netflix Error NW-2-5.
Solution 3 – Restart your streaming device and router:
Turn OFF your streaming device and router. Wait for about 30 seconds. Turn them ON again. Now, try playing your favorite show. It will hopefully solve your problem. If not, then follow the below solutions.
Solution 4 – Try Switching your internet connection:
There may be a chance that your internet connection may be causing some problem while connecting to Netflix services. So, try resetting the settings of your ISP first. It that does not help, then try switching your internet connection to some other source and see if it helps. If not, then follow the last solution mentioned below to Fix Netflix Error NW-2-5.
Solution 5 – Disable Parental Control:
Make sure you have disabled parental control, especially if you are a BT user. Follow the below steps to know How to do it.
- Go to your service provider settings page.
- Log in and go to the My Extras section
- Then, click on Personalise your settings option.
- Here, look for Parental Controls option and turn it off.
That’s it. You’re done. Now, open Netflix and start streaming your favorite shows.
Here comes the end to this tutorial blog, friends! I hope one of the solutions mentioned above would have helped you to Fix Netflix Error NW-2-5 problem. Do not forget to share this tutorial with your friends on Facebook, Twitter, Google Plus or any other social profiles. If you have still any query regarding How To Fix Netflix Error NW-2-5, just drop me your query in the comment box. I will get back to you as soon as possible. To get more useful tutorials, Subscribe to our Newsletter. See you next time. Hasta La Vista! 😉