How To Fix SSL Connection Error in Google Chrome Browser [Solved]
If you are trying to visit a website which is using SSL (Secure Socket Layer) to keep the information private and secure, you might see one of the below SSL connection error in Google Chrome browser.
“Your connection is not private” or
“Server has a weak ephemeral Diffie-Hellman public key” or
“Connect to network”.
“Your clock is behind,” “Your clock is ahead,” or
The site’s security certificate is not trusted!
Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.
To know more about, SSL Connection Error, read the below section.
What is SSL Connection Error?
SSL is an IP (Internet Protocol) which ensures protection of information on different websites. It usually safeguards sensitive data like password login against leech attempt.
So, to authorize these socket layers, Google Chrome browser maps the in-built list of mostly used SSL certificates in its directory. If somehow it finds something inappropriate, it shows up SSL connection error.
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Now, let’s have a look at some of the common causes of SSL Connection Error in Google Chrome browser.
Common Causes of SSL Connection Error in Google Chrome:
If you are seeing SSL Connection Error in Google Chrome browser, it may be caused due to one of the below reasons.
- If SSL certificate is not trusted.
- If there is any SSL certificate mismatch error.
- If the webpage contains harmful data.
- If your PC is set to wrong date and time.
- If your SSL certificate is not issued by a trusted certificate authority.
- If your antivirus is blocking encrypted connections.
- If you are behind a firewall and trying to open https:// websites.
- If a WiFi portal is blocking your secure connections.
Now, read below to get Solutions to Fix SSL Connection Error in Google Chrome Browser.
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Solutions to Fix SSL Connection Error in Google Chrome:
There are possible 7 Solutions to Fix SSL Connection Error in Google Chrome Browser. They are as listed below with specified type of SSL connection error.
Solution 1 – Set the Correct Date and Time:
If you are using a faulty CMS battery or somehow your PC is set to incorrect date and time, you are most probably vulnerable to see “Your clock is behind,” “Your clock is ahead,” or
Net::ERR_CERT_DATE_INVALID error in your PC. So, to fix this SSL Connection Error, set the correct date and time.
Solution 2 – Change the Settings of your Antivirus:
If you are using an antivirus which provides “HTTPS Scanning“, then you are most probably vulnerable to see “Your connection is not private” or
ERR_CERT_COMMON_NAME_INVALID error in your PC. So, to fix it, you need to turn off HTTPS Scanning. To do so, follow the below steps.
- Close all your browsers. Open control panel of your antivirus.
- Click on Settings. Navigate to Advanced Settings tab. Here, click on Network option.
- Now, uncheck Scan encrypted settings under Encrypted connections scan section.
- Now, click on OK button and exit.
- Now, open your browser and try to open the website.
Solution 3 – Log in to the Firewall Portal:
If you have just logged in to a new WiFi network and seeing “Your connection is not private” or
ERR_CERT_COMMON_NAME_INVALID error in your PC, try login to your firewall portal. To do so, follow below steps.
- Enter any web address that loads with http:// at the starting.
- Now, you will see your WiFi portal login page is reloaded.
- Enter the credentials and then access internet in Google Chrome browser.
Solution 4 – Follow some Tweaks:
If you are still seeing SSL Connection Error in Google Chrome browser, try the below tweaks. It could help your to fix the error.
1. Try opening the webpage in incognito mode:
Sometimes, some of your extensions may cause SSL connection in Google Chrome. So, open incognito mode and try loading the website. If everything seems fine now, find the culprit extension and delete it.
2. Clear cache and history of Google Chrome:
Sometimes, clearing cache and history of Google Chrome may solve SSL Connection Error.
3. Change the URL to https:
Most of the login websites use https security, so make sure you are entering https at the address bar.
4. Change the SSL Settings in Google Chrome Browser:
Follow below steps to change SSL settings in Google Chrome Browser.
- Launch Google Chrome. Click on Customize and Control Google Chrome option.
- Click on Settings option.
- Now, scroll down and click on +Show advanced settings option.
- Now, scroll down further and click on Change Proxy Settings… option under Network section. It will open Internet Properties window.
- Here, click on Security tab. Set Security Level Zone as Medium.
- Now, click on Privacy tab. Set Internet Zone as Medium.
- Now, click on Content tab. Here, click on Clear SSL state button.
- Now, click on OK button and relaunch Google Chrome browser.
Solution 5 – Ignore Certificate Errors in Google Chrome:
You can try forcing Google Chrome to ignore certificate errors. This may solve SSL Connection error in Google Chrome. To do so, follow the below steps.
- Right-click on the shortcut icon of Google Chrome at your desktop.
- Now, select Properties. It will open the Properties window of Google Chrome.
- Here, under Shortcut tab, look for Target field as shown in the below image. Just add the below code in front of the field.
- Click on OK button and save it.
That’s it. Open Google Chrome and try opening the website. It would hopefully solve SSL Connection problem.
Solution 6 – Update Windows:
If you’re still seeing SSL Connection Error in Google Chrome Browser, make sure your Windows is up to date and has the most recent Service Packs installed. If not, then update your Windows.
Solution 7 – Contact the Website Administrator:
If you are seeing “Server has a weak ephemeral Diffie-Hellman public key” or
ERR_SSL_WEAK_EPHEMERAL_DH_KEY error in your PC, it means the problem is from back-end. It usually arises because a secure connection can’t be established because of outdated security code on the website. So, to fix it, the only option is to contact the website administrator and ask him/ her to update the server.
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